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Support Center

Arma-specialist support from people who actually play, whether you're running a milsim regiment or a 100-player Life RP server. Average response under 15 minutes.

Support Ticket

For billing questions, account issues, or anything that needs a paper trail. Open a ticket through our client portal.

Response within 4 hours
Open Support Ticket

System Status

Check real-time server health, datacenter status, and uptime history before submitting a ticket.

All Systems Operational
Coming Soon
Knowledge Base

Setup Guides

Step-by-step guides written by people who've done it. No guesswork.

Getting Started with Arma 3
Deploy your server, install mods from Workshop, configure server settings, and get your unit online.
Coming SoonArma 3 · Beginner
Arma Reforger Server Setup
Deploy a Reforger server, configure crossplay, install Workshop mods, and set up Game Master mode.
Coming SoonReforger · Beginner
ACE3 Installation Guide
Install and configure the ACE3 medical system, interactions, and compatibility with CBA_A3 and ACRE2.
Coming SoonArma 3 · ACE3
Mod Management & TCAdmin
How to install, update, and manage mods through our TCAdmin control panel. One-click Workshop sync.
Coming SoonAll Games · Panel
Task Force Radio (TFAR) Setup
Configure TFAR for integrated TeamSpeak 3 radio comms. Server-side and client-side configuration.
Coming SoonArma 3 · TFAR
Zeus Admin Setup
Grant Zeus access to specific players, configure curator modules, and set up persistent Zeus operations.
Coming SoonArma 3 · Zeus
FTP Access & File Management
Connect via FTP, upload missions and configs, manage server files directly. Covers FileZilla setup.
Coming SoonAll Games · FTP
Life RP Server Setup & Optimisation
Configure Altis Life, KOTH, and other high-population RP frameworks. RAM tuning, performance configs, managing 100+ players.
Coming SoonArma 3 · Life RP
TeamSpeak 3 Server Setup
Configure your TS3 server: channels, permissions, bots, and linking to your game server.
Coming SoonAll Games · TS3
Quick Answers

Common Questions

Absolutely. Life RP servers are one of our most common setups — Altis Life, Tanoa Life, and custom RP frameworks all run great on our hardware. High-population RP servers need stable performance above everything else, and our dedicated CPU cores and NVMe storage handle the load. Our Operator (64 players) and Commander (128+) plans are the most popular choices for Life RP communities.
Through the TCAdmin panel, navigate to the Workshop Installer. Enter the mod IDs or paste the Workshop URL, click Install, and restart your server. Mods sync automatically on server start. For manual installs, upload via FTP to the @ModName folder in your server directory.
First, check that your server is running in the TCAdmin panel. Allow 5–10 minutes for Steam master server registration. Ensure BattlEye is configured correctly if enabled. Check the server log in TCAdmin for any startup errors. If the issue persists, open a support ticket and we'll take a look.
Yes. You can save multiple launch parameter presets in TCAdmin. Create one preset for your vanilla ops, another for your ACE/TFAR milsim loadout, etc. Switching takes about 30 seconds including restart.
For Arma 3, add player UIDs to the Admins array in server.cfg — this is accessible via FTP or the file manager in TCAdmin. For Reforger, manage admin roles directly in the server config JSON. Our ACE3 setup guide covers admin configuration in detail.
Migration is free and we'll help you through it. Download your existing mission files, mod lists, and server config from your current host. Open a support ticket and our team will walk you through the upload process to get everything running identically on our infrastructure.
Arma 3 runs on the RV Engine and has a decade of community mods, missions, and milsim culture behind it — it's the current gold standard. Reforger runs on the newer Enfusion Engine (the same engine as Arma 4) and supports crossplay with Xbox and PS5. If you want the larger mod ecosystem today, Arma 3. If you want to prepare your community for Arma 4, Reforger.